| Data | Why |
|---|---|
| Name, username, email, phone | Create and secure your account |
| Photos, videos, statuses, messages, listings | To provide the service you asked for |
| Purchases, sales, wallet activity | Process orders, gifts and payouts |
| Identity documents (sellers only) | Legally required identity checks (KYC) |
| Approximate location (optional) | Friend map and nearby streams — off in Ghost mode |
| Device identifiers and security signals | Fraud prevention and enforcing bans |
| Usage and diagnostics | Keep the app working and improve it |
Location is optional and only used while you are using the app. Turning on Ghost mode hides your location from everyone. You can revoke location permission at any time in your device settings.
Only service providers who help operate Vybez, under contract and only for that purpose: hosting and database (Supabase), live streaming (LiveKit), payments (Stripe and app store billing), messaging (Vonage), content-safety scanning (Google Cloud Vision), and search (Typesense). We also disclose data where legally required, or to protect people from harm — including reporting child-safety matters to the appropriate authorities.
Your profile, posts, listings and streams are public unless you set them to private. Your social profile and your shop are separate: they are only shown as connected if you choose to link them. Direct messages are private; marketplace messages are encrypted.
We keep data while your account is open. Statuses are deleted automatically after 24 hours. On account deletion, a six-month cooling period begins (sign in to cancel), after which data is permanently deleted — except records we must keep by law, such as transaction and tax records, and safety records needed to enforce permanent bans.
Depending on where you live (including under UK/EU GDPR and California law) you can request access to your data, correction, deletion, a portable copy, or object to certain processing. Use Settings, or email help@vybez.uk. You may also complain to your local data protection authority (in the UK, the ICO).
Vybez is 17+ and not directed at children. If we learn that someone under the minimum age has an account, we remove it.
Data may be processed outside your country under appropriate safeguards. We protect it with encryption in transit, encrypted marketplace messages, and access controls. No system is perfectly secure, but we act quickly on any incident.
We will notify you in-app about material changes. Contact: help@vybez.uk.