Contact
Everything, one address
help@vybez.uk
Response time
Reports of content or behaviour are reviewed within 24 hours.
What to include
- Your Vybez username or account email.
- The feature involved: live, gifts, wallet, marketplace, messages, pods or profile.
- Order IDs, transaction IDs, usernames, dates, screenshots or screen recordings where useful.
- A clear description of what happened and the outcome you need.
In the app
Every post, stream, listing, message and profile can be reported with the ⚑ button, and any user can be blocked. Settings → Support pre-fills an email with the details we need.
Your data
To access, correct or delete your data, use Settings in the app or email help@vybez.uk. Account deletion can be requested from Settings at any time; see the Privacy Policy for the cooling period.
Urgent safety
If there is an immediate danger or emergency, contact local emergency services first. Vybez support reviews app reports but is not an emergency service.
Security researchers: see security.txt.